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SHIPPING & RETURNS

Shipping Policy

Order Processing Time:

  • Orders are typically processed and shipped within 3-5 business days from the date the order is placed, excluding weekends and holidays.

  • Orders placed after 12:00 PM PST will be processed the following business day.

Shipping Methods:

  • We offer standard shipping through our preferred carriers.

  • Delivery times may vary based on the shipping destination and carrier service.

Shipping Rates:

  • Shipping rates are calculated based on the purchase price prior to taxes:

    • $6.99 shipping fee will be applied to orders $0.01 - $49.99.​

    • Free Shipping will be applied to orders $50 or more.

Express Delivery Shipping Rates:​

  • For all customers seeking to have his/her order mailed within 24 hours from purchase date, a $39.97 Express Shipping Rate will be applied to the order.

Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • You can track your order using the tracking number provided in the email.

Delivery Estimates:

  • Delivery times are estimated based on the shipping method and the shipping destination.

  • Actual delivery times may vary due to carrier delays or unforeseen circumstances.

International Shipping:

  • We currently do not offer international shipping.

Shipping Restrictions:

  • Some products may be restricted from shipping to certain locations.

  • We do not ship to P.O. boxes or APO/FPO addresses.

Contact Us:

  • If you have any questions or concerns about your order or shipping, please contact our customer service team at [customer service email or phone number].

Note:

  • All shipping times are estimates and not guaranteed.

  • Business days are Monday through Friday, excluding weekends and holidays.

Return & Exchange Policy

At River Bend Custom Baits, we stand behind the quality of our products. If you are not satisfied with your purchase, you may return it within 30 days from the date of purchase for a full refund.

Please note that the customer is responsible for return shipping costs. All returned items must be in their original packaging and in new, unused condition. Once we receive your return, we will process your refund promptly.

We want all of our customers to be completely satisfied with their purchase, and we strive to make the return process as easy and hassle-free as possible.

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